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In fact, listening is often more important than speaking. The goal of an active

listener is not to immediately agree or disagree, but to fully understand the other person's
perspective and communicate that understanding in a respectful and thoughtful way.

3c. Tips for Practicing Active Listening

✅ Do’s:

• Listen more than you speak

• Let the speaker finish without interrupting
• Ask open-ended questions

• Stay focused and attentive
• Be aware of your own biases

• Keep emotions in check
• Use eye contact and nodding to show engagement

• Pay attention to both words and feelings

❌ Don’ts:

• Don’t interrupt or talk over others
• Don’t finish others’ sentences

• Don’t jump to conclusions
• Don’t blame or use accusatory language

• Don’t argue or get defensive
• Don’t multitask or show impatience

• Don’t plan your response while the other person is talking
• Don’t let bias block new ideas

Active listening is especially valuable when working with autistic employees, as it helps build

trust, reduce misunderstandings, and support clear and respectful communication.

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Project Number 2023-1-IT01-KA220-VET-000152721