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Slide 4: Introduction

Trainer’s Notes:

Introduction’

• Explain that Codes of Conduct are central to shaping ethical, inclusive workplace behavior.

• Mention that this is particularly important in hospitality, where employees face pressure,
diversity, and fast-paced service demands.

• Highlight the dual goals: (1) professional behavior for business success, and (2)
psychological safety for all, especially neurodiverse employees.

• Invite participants to briefly reflect on whether their organizations currently have a formal
Code of Conduct and how it is used.

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Project Number 2023-1-IT01-KA220-VET-000152721