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Dress code Staff are expected to maintain professional grooming standards

appropriate to their role (e.g., uniforms, personal hygiene,
minimal strong scents to avoid sensory issues).

Technology use and Guidelines on appropriate use of mobile phones, the internet, and
workplace security hotel systems during working hours, with clear boundaries to

ensure guest confidentiality and operational efficiency.
Relationships between Expectations for respectful and professional interactions between

staff colleagues, including avoiding disruptive gossip, inappropriate
joking or exclusionary behavior.

Expectations for All requirements for appropriate behaviour at work and the
workplace behaviour desired workplace culture are outlined in this section. This

and business culture involves arriving punctually for scheduled shifts, following
structured team protocols and guest service standards,

communicating clearly and respectfully with all colleagues and
guests, showing understanding and flexibility toward

neurodiverse working styles.

Harassment and A zero-tolerance policy for harassment, bullying or discriminatory

discrimination behavior. Clear definitions are provided, and examples are
included to illustrate unacceptable behavior.

Workplace Employees are entitled to request reasonable accommodations,
accommodations for such as: alternative communication methods (written

neurodiverse instructions), sensory-friendly break areas, structured task lists
employees and routines. Requests should be handled confidentially and

sensitively.
Discipline measures Clear outline of consequences for breaches of the Code, ranging

from verbal warnings to formal disciplinary procedures depending
on the severity of the infraction.

5.d. Best Practices checklist

Developing a Code of Conduct is only effective when supported by a set of best
practices that ensure its clarity, accessibility, relevance, and impact. Especially in the

hospitality sector—where employee interaction with guests and colleagues happens
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Project Number 2023-1-IT01-KA220-VET-000152721