Page 12 - PERFORM_MODULE_5_CONTENT
P. 12







                   •  Procedures for reporting misconduct

                   •  Consequences for Code violations

                       Step 4: Communicate to stakeholders about the draft

                       After drafting the initial version, share it with internal stakeholders such as department

               heads, staff representatives and diversity consultants and gather feedback on:
                   •  Clarity of language
                   •  Practicality of rules

                   •  Specificity of guidance for neurodiverse employees

                   •  Appropriateness for all service areas (front desk, kitchen, housekeeping, etc.)
                       Incorporating feedback ensures the Code is realistic, inclusive, and effective.


                       Step 5: Create the final version
                       Based on the consultation, finalise the Code with:

                   •  An Introduction explaining the purpose of the document.
                   •  Clear sections organised around specific workplace behaviors.

                   •  Supportive language that emphasises inclusivity, fairness, and teamwork.
                   •  Examples tailored to the hospitality environment.

                   •  A simple and readable format to ensure understanding by all employees, including
                       those with cognitive differences.

                       Publish the final version, making it available both in print and digitally




                       5.c.  Template of a Code of Conduct
                       A model template for drafting a Code of Conduct is presented below:

                 Content table           The table of contents lists the key themes typically included in
                                         Codes of Conduct, along with their corresponding page numbers.

                 Company policy and      This section outlines the intent of the Code: to ensure a respectful,
                 purpose behind the      professional, and inclusive environment that enhances employee

                 CoC                     well-being and delivers outstanding guest experiences.
                                         It  emphasises  that  clear  behavior  standards  support  all

                                         employees,  particularly  those  who  benefit  from  predictable,
                                         structured environments, including autistic employees.




                                                                                               11 | P a g e

                                       Project Number 2023-1-IT01-KA220-VET-000152721
   7   8   9   10   11   12   13   14   15   16   17