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Module Title Module 5: Code of Conduct

Module 5 aims to:

1. Educate learners on the importance of a safe

and inclusive work environment in hospitality.
LEARNING 2. Train learners to understand organisational

culture and behavior standards that support all
OBJECTIVES
employees, including autistic staff.

3. Provide information on the role and structure of
a Code of Conduct in hospitality organisations.

4. Provide guidelines for developing and applying,
a clear and inclusive Code of Conduct.

5. Equip learners with practical skills to support
respectful behavior in hospitality workplaces.

6. Raise awareness of the benefits of inclusive
workplace culture for employees and guest

satisfaction.

Through Module 5, learners will be able to:

1. Apply competence in designing and maintaining

LEARNING Codes of Conduct adapted to hospitality

environments.
OUTCOMES
2. Acquire knowledge of ethical behavior,

principles of inclusivity and professional
expectations in the hospitality sector.

3. Develop skills in communicating clearly,
promoting respectful teamwork and supporting

neurodiverse employees through structured
workplace practices.
4. Use tools such as templates and guidelines for

drafting and applying a Code of Conduct

effectively within hospitality organisations.

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Project Number 2023-1-IT01-KA220-VET-000152721