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Module 2: Hospitality Management Soft Skills

Module 2 aims to elaborate and develop the required Soft Skills
Module 2 Aim Hospitality Managers and HR Experts must have, in order to Guided Learning Duration: 2 hours
employ, develop and retain staff with autism
Learning Outcome Assessment Criteria Content

Introduction to an Inclusive Understanding of the Principles of Managing staff with
1 1.1
Employment Cycle disabilities (including Autism)

2.1 Demonstration of Communication Skills development
- Description of the Principles of Managing Staff with
Disabilities
Demonstration of Emotional Intelligence Skills
2.2 - Description of the Benefits/Opportunities of
development
Employing Staff with Disabilities
- Description of the Challenges of Employing Staff with
Demonstration of Resource Management Skills
2.3 Disabilities
development
2 Development of Soft Skills - Description of Benefits/Opportunities/Challenges of
Employing Autistic Staff
2.4 Demonstration of Staff Management Skills development - Presentation of Group Exercises for Soft Skills
Development

2.5 Demonstration of Interview Skills development

2.6 Demonstration of Coaching Skills development

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Project Number 2023-1-IT01-KA220-VET-000152721