Page 23 - PERFORM_SLIDE_DECK_MODULE_5

7. Workplace culture and behavior standards

Importance of workplace culture in Hospitality

• Culture shapes employee experience and service quality

• Strong culture promotes respect, professionalism, teamwork, inclusivity.

• Clear communication standards support autistic employees.

• Written instructions and visual aids improve accessibility.

• Teamwork values different strengths, including attention to detail.

• Structured support helps in guest interactions and service recovery.

Project Number 2023-1-IT01-KA220-VET-000152721