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          Tips for Active Listening












                     Do’s                                                                                                                                                    Don’ts





          •Listen more than you speak                                                                                                                             •Don’t interrupt or finish sentences





          •Let others finish                                                                                                                                      •Don’t jump to conclusions or get





          •Ask open-ended questions                                                                                                                               defensive





          •Stay focused & aware                                                                                                                                   •Don’t multitask or zone out






          •Show engagement (eye                                                                                                                                   •Don’t let bias block understanding





          contact, nod)





















                                                                                                         Project Number 2023-1-IT01-KA220-VET-000152721
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