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B. Hospitality Management and HR Experts - Knowledge Areas
Knowledge Area 1: Autism in the European Hospitality Sector and Social Policies
Learners need to know about:
• The Definition of Autism Spectrum
• General Symptoms and Characteristics observed across the Autism Spectrum
• The value of employing Autistic Staff in their organisations
• General Truths and Myths (Misconceptions) about Autism
• The definition of Social Policies
• The impact and value of Social Policies in the context of their organisations
• The impact and value of Social Policies in the context of the general Society
• The concept of Inclusive Employment
Knowledge Area 2: Hospitality Management Soft Skills
In order to be able to support Autistic Staff and help them develop throughout their career in Hospitality, Managers and HR Experts need to develop a set of
Soft Skills such as:
• Communication
• Active Listening
• Empathy
• Problem Solving
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Project Number 2023-1-IT01-KA220-VET-000152721

