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B. Hospitality Management and HR Experts - Knowledge Areas

Knowledge Area 1: Autism in the European Hospitality Sector and Social Policies

Learners need to know about:

• The Definition of Autism Spectrum

• General Symptoms and Characteristics observed across the Autism Spectrum
• The value of employing Autistic Staff in their organisations

• General Truths and Myths (Misconceptions) about Autism

• The definition of Social Policies
• The impact and value of Social Policies in the context of their organisations
• The impact and value of Social Policies in the context of the general Society

• The concept of Inclusive Employment

Knowledge Area 2: Hospitality Management Soft Skills

In order to be able to support Autistic Staff and help them develop throughout their career in Hospitality, Managers and HR Experts need to develop a set of
Soft Skills such as:

• Communication
• Active Listening

• Empathy
• Problem Solving

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Project Number 2023-1-IT01-KA220-VET-000152721