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12. Bibliografia

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GOLMAN, DANIEL. 2013. The Focused Leader”, Boston. Harvard Business Review.

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GOLEMAN, DANIEL. 2007. Emotional Intelligence. 10th ed., Bantam Books, 2007.

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MONTEMURRO, FRANCINE. 2014. Active Listening, Office of the Ombuds, Boston
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SIMISTER, NIGEL. 2019. Setting Objectives. Available from:

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5 | S t r o n a

Numer projektu: 2023-1-IT01-KA220-VET-000152721