Page 10 - PERFORM_MODULE_1_TRAINER_GUIDE

• Ask participants to write down one way their department or team could better support

neurodiverse talent — then share with a partner or in a group.

Slide 6:

Trainer’s Notes:

This slide introduces the foundational layers of Corporate Social Responsibility (CSR) and their
relevance to the hospitality industry.

Let’s look at the CSR pyramid from bottom to top:

1. Legal Compliance: At the base, companies must comply with national and international

regulations. This includes employment law, accessibility requirements, safety, and
anti-discrimination standards.

2. Ethical Operations: Beyond compliance, companies are expected to act ethically
respecting human rights, promoting fair labor conditions, ensuring environmental

protection, and avoiding exploitation. Ethical operations create trust both internally
and externally.

3. Stakeholder Engagement: True CSR means active engagement with all stakeholders
— employees, customers, suppliers, and communities. This involves listening to their

needs and co-creating socially responsible solutions.

9 | P a g e
Project Number 2023-1-IT01-KA220-VET-000152721