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CSR Best Practices in EU Tourism and Hospitality sector

Example of CSR Initiatives for Autism Inclusion in the EU tourism and hospitality Industry

Company/ Country CSR Initiative Related to Autism Link

Organization

DeLuna Hotels Spain It has adapted its three hotels in Granada to be ‘Autism https://elpais.com/elviajero/escapadas

Friendly’, implementing specific training for staff, signage with /espana/2025-05-05/deluna-hotels-

pictograms, adapted rooms, personalised service and quiet convierte-sus-tres-establecimientos-

rest areas. en-granada-en-espacios-amigables-

con-el-autismo.html

Gloria Thalasso & Hotels Spain Certified as ‘Autism Friendly’, it offers quick check-in, adapted https://www.gloriapalaceth.com/en/au

menus with pictograms, trained staff, easy signage and visual tism-friendly/

guides to help guests with autism find their way around and

feel at ease.

Ashling Hotel Dublin Ireland In collaboration with AsIAm, it has created sensory rooms https://www.ashlinghotel.ie/csr

designed to offer a calming and immersive environment,

enhancing the experience for guests with autism.

Project Number 2023-1-IT01-KA220-VET-000152721